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TERMS AND CONDITIONS OF DELIVERY AND TRANSPORTATION

You can choose your preferred delivery option for products purchased from ristart.ee and zippo.ee:

  • Pick-up in person: free

Your order is available for collection at Lastekodu 43, 10144 Tallinn, Estonia on working days from 9.00–16.30.

In Estonia:

  • DPD courier: 3.60 EUR (including VAT)
  • DPD Estonia pick-up locations: 3.60 (including VAT)
  • Omniva Estonia: 3.60 EUR (including VAT)
  • Smartpost Estonia: 3.60 EUR ( including VAT)
  • Prior agreement: free

 

Transportation costs for deliveries abroad are calculated and discussed separately for each order beforehand.

  • In accordance with the requirements you stated on your order, the courier will deliver your products at the address you have provided or your order will be sent to the parcel machine noted in the order.
  • For the purpose of specifying the time of delivery, the courier will contact you at the phone number you stated in your contacts at the time of submitting your order.
  • Please make sure that you provide us with correct contact information in order to avoid delays and misunderstandings whilst delivering your products. AS Ristart and the courier company are not responsible for any delivery delays or misunderstandings stemming from incomplete or incorrect contact information provided by the Customer.
  • Your delivery note/invoice is sent with your order.
  • Goods for contractual customers are sent out within 1-2 working days after the order was submitted (providing that the goods are in stock).
  • Goods for non-contractual customers are sent to the requested address via preferred method of delivery. Delivery time is 2-3 working days of receipt of the advance payment (providing that the goods are in stock).
  • We will notify you via e-mail or phone you submitted with your order within two working days of receiving your order should it become evident that the goods you have ordered are not in stock and must be separately ordered from the supplier. We will also provide a delivery date for the goods you have ordered. Time of delivery differs for different articles and may be up to three months.

IMPORTANT NOTICE FOR CUSTOMERS.

Packages can be returned to the packaging containers. You can find the nearest packaging container or waste station – kuhuviia.ee.

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